Apple addressing cracks on white MacBooks casings
Wednesday, April 8, 2009 at 1:48PM Apple is privately acknowledging an issue with the enclosure on some of its white 13-inch MacBooks, which in some cases have seen the formation of hairline cracks during normal usage patterns.
The Cupertino-based Mac maker is said to have issued a bulletin to its authorized service providers in March that essentially reverses its stance on replacing the bottom casing of notebooks that may be experiencing these symptoms.
It was reported in November that Apple was refusing to cover repairs for the bottom casing of the notebooks despite its willingness on occasion to address identical problems with the top portion of the casings containing the keyboard and palmrests.
The bulletin to providers reportedly identified four key areas of the case prone to hairline cracking, including the front portion of the case below the palmrests and trackpad, the areas around the I/O ports, the back rear corners, and the back rear ventilation area.
