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Saturday
Jun232012

Returned my defective "new" iPad after five days

After owning the iPad 2 for about 15 months, I decided to sell it and buy the new iPad.  I had no issues or problems with my old one, but seeing photos on the screen of the new one, I was blown away with the resolution.  I had heard some complaints about the screen leaking some light and discoloration of the screen, but I figured what were my chances of getting a bad one.  I had never purchased any Apple product in the past that was in any way defective.  

Ebay used to be my choice when getting rid of “obsolete” toys, but lately I have started using Amazon to sell my stuff.  When I checked the Gazelle site, my offer was $280 (I had the iPad 2 32GB Wi-Fi model) the Amazon trade-in price was up to $380 but they only give you a gift card loaded with that amount.  I put it up for sale on Amazon instead, and priced it around $400 which was lower than all other sellers with the same LN condition. After Amazon took their cut, I was left with about the same as their trade-in price, but I got cash.

Well I purchased the “new” iPad and splurged on the 64GB model this time.  I noticed right away that the new iPad had a warmer overall look to the screen than my iPad 2.  I probably could have lived with that, but when looking at some published magazines on it, I noticed that the left side pages had a darker even more yellow look than the right side(held horizontally).  When booting up I also noticed the light leakage in at least 8 places on the edges.

I decided to return it and get my money back.  This is the first time I’ve been let down by any Apple product, and it feels a little weird to say the least.  Quality control is slipping somewhere, or suppliers are giving them lousy yet high resolution screens.  I may have to buy another iPad 2 which has a much whiter (brighter) screen than the new one.  Yes, I’ll miss the super sharp screen, but I won’t be looking at a blotchy screen. 

The picture I posted here was taken with my iPhone 4s, which gives some idea of the condition.

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